Make or break: Supporting leaders in high-pressure environments

Learn how the American Red Cross is transforming leadership training for their disaster response teams through microlearning. In a frank conversation Emily Wilson, Manager of Leadership Development, shares her approach to supporting volunteer leaders who face extreme challenges during disaster relief operations. In this interview, you'll discover:

• How to create just-in-time learning for volunteers working 12+ hour days in crisis situations
• Why 3-5 minute microlessons delivered at specific deployment milestones can better support leaders
• Practical design strategies for creating high-impact training when users have minimal time