Microlearning Secrets from World Class Experts

After a failed run with their previous microlearning tool, Philips Healthcare pulled the plug on the program. Kristy Rosano pushed for a simple shift: stop waiting for people to log in and start texting them. All 250 field sales reps reached, and 100% applied new skills on the job. She explains why the channel has to earn trust before the learning can start.

105,000 people across 57 hospitals don't wait for content from headquarters. Nancy and Daniel had to make a decision most L&D teams avoid: stop being the bottleneck. Instead, they gave clinical and non-clinical staff the tools to build the training themselves. This session covers what broke at AdventHealth, what surprised them, and what actually changed on the floor.

Carol's team trained 12,500 volunteers and over 6,000 network partners to make judgment calls on animals in distress with no supervisor nearby and no time to flip the manual. Most training falls apart here. Carol's doesn't. If your people learn on the job, stay for this one.