Microlearning Secrets from World Class Experts

At Best Friends Animal Society, the L&D team trains people to make judgment calls under pressure. Not just seasoned animal welfare experts, but also 12,500 volunteers and over 6,000 network partners nationwide every year. How Best Friends build training for emotional, high-stakes work — and why their lessons travel beyond animal welfare. If your team has to think on its feet, this session is for you.

105,000 people across 57 hospitals in nine states. No matter how large the L&D department is, it could never keep up. AdventHealth put creation tools directly in the hands of clinical and non-clinical teams across the system. Short, practical content on mobile, built by the staff who know what their unit needs today. Here's what it takes to hand over the keys — what worked, what failed, and what changed on the floor.

After a failed run with one of microlearning platforms, Philips paused the program for the entire healthcare field sales team. Starting over meant switching from LMS to texts, because every rep already has a company phone in their pocket. No login. No onboarding. All 250 teammates reached, and all began directly applying what they learned to their work. If your team isn't engaging, don't rewrite your training — rethink where it lands.