How to navigate and master retail training: Microlearning for high-performing sales teams

Learn how to captivate retail sales teams through effective microlearning strategies. 

In this 17-minute session, Lucy Primrose, Senior HRBP & Organizational Development, Europe at SquareTrade shares how they transformed retail training with microlearning. Through storytelling Lucy demonstrates:

• How to effectively upskill sales teams in a fast-paced environment 
• How to pack complex product knowledge into digestible modules
• How to create engaging microlearning that fits into retail workflows
• How to measure the impact of learning on sales performance and customer satisfaction

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